Shipping & Delivery

Processing & Delivery Times

Please allow 1–4 business days for your order to be processed before shipping.

Typical delivery times after your order ships are:

• United States: 2–8 business days

• Canada: 3–6 business days

• International: Delivery times vary by country.

If you haven't received your order within 14 days of shipment, please contact us at hello@basmabeauty.com and we'll look into it.

Shipping Rates

United States

Standard shipping is $8 USD. Enjoy FREE standard shipping on orders of $60+ USD.

Express shipping is also available for U.S. orders.

Canada

Standard shipping is $6 CAD. Enjoy FREE standard shipping on orders of $60+ CAD.

International

International shipping rates are calculated at checkout based on your destination.

International Shipping

Yes, we ship worldwide. You can shop in your local currency by selecting your preferred currency from our website menu.

Please note that all international orders are final sale and are not eligible for returns or exchanges.

Duties & Import Taxes

Orders shipped within the United States and Canada are not charged duties.

For international orders, any applicable duties and import taxes are the responsibility of the customer. These charges are determined by your local customs authority and are not included in your order total.

Packages refused at delivery due to unpaid duties or import taxes are not eligible for a refund.

Shipping Addresses

Please double-check your shipping address before completing your order. If an order is delivered to an incorrectly entered address, we are unable to provide a refund or replacement.

If your package is returned to us as undeliverable, we'll contact you. You may choose to have the package reshipped at your expense or receive a refund for your order, less the original shipping cost.